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ACHE Central & South Texas Fall Collaborative

November 3, 2017


3.0 Face-To-Face ACHE Education Credits


  • Welcome (Cristian Lieneck, Associate Professor, Texas State University School of Health Administration)
  • Introductory Remarks (CT and ST-ACHE Chapter Leadership)

1:15PM-2:45 PM   PANEL #1– Integrating the Principles of Patient-Centered Care

Patient-Centered Care (PCC) has emerged as a way for healthcare organizations to achieve better quality and lower costs. This approach considers the patients’ cultural traditions, their personal preferences and values, their family situations, and their lifestyles. It makes the patient and their loved ones an integral part of the care team who collaborate with healthcare professionals in making clinical decisions and ensures that transitions between providers, departments and health care settings are respectful, coordinated and efficient. When care is patient centered, unneeded and unwanted services can be reduced. A truly patient-centered health care system may provide higher quality healthcare, improve patients’ experiences and increase efficiency.

Moderator:  Karen Kendrick, RN, MSN, Director of Clinical Initiatives, Texas Hospital Association Foundation


Christopher L. Pate, PhD MPA CQIA, Director of Quality and Performance Improvement, CommUnity Care

Celina Padilla, BSN, RN, Division Director of Quality Mgmt, St. David’s

Elsie Graves, VP and Chief Nursing Officer, Central Texas Medical Center

Kim Miller, RN, MBA, Chief Quality Officer, CHRISTUS Santa Rosa

2:45PM-3:00PM   Break (light refreshments provided)

3:00PM-4:30PM         PANEL #2 – Leading a Successful Multi-Generational Workforce

In today’s complex healthcare environment, a multigenerational workforce presents unfamiliar terrain for healthcare leaders. As a result conflicts may develop in healthcare organizations due to the generational differences in core values and work-related issues. Other factors include economic and political differences, size of each generation’s population, the transition of younger generations to leadership roles and social influences of the generational periods. This combination of factors results in further conflict among healthcare employees. Healthcare executives must take proactive steps to create cohesion across generational segments. 

Moderator: Angela Jacko, MHA, MBA, FACHE, Chief Executive Officer, Hamlin Health Memorial Hospital


Tommye Austin, PhD, MSN, BSN, University Health System CNO

Tony Sanchez, VP for Human Resources, Nix Health System

David Parker, FACHE, COO at Brooke Army Medical Center

4:30 PM              Closing remarks – CT/ST ACHE chapter leadership

5:00PM-7:30PM   Networking reception at Salt Grass Steakhouse

221 E. Sessom Drive, San Marcos, TX, 78666

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