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ACHE Central & South Texas Fall Collaborative
November 3, 2017
3.0 Face-To-Face ACHE Education Credits
- Welcome (Cristian Lieneck, Associate Professor, Texas State University School of Health Administration)
- Introductory Remarks (CT and ST-ACHE Chapter Leadership)
1:15PM-2:45 PM PANEL #1– Integrating the Principles of Patient-Centered Care
Patient-Centered Care (PCC) has emerged as a way for healthcare organizations to achieve better quality and lower costs. This approach considers the patients’ cultural traditions, their personal preferences and values, their family situations, and their lifestyles. It makes the patient and their loved ones an integral part of the care team who collaborate with healthcare professionals in making clinical decisions and ensures that transitions between providers, departments and health care settings are respectful, coordinated and efficient. When care is patient centered, unneeded and unwanted services can be reduced. A truly patient-centered health care system may provide higher quality healthcare, improve patients’ experiences and increase efficiency.
Moderator: Karen Kendrick, RN, MSN, Director of Clinical Initiatives, Texas Hospital Association Foundation
Christopher L. Pate, PhD MPA CQIA, Director of Quality and Performance Improvement, CommUnity Care
Celina Padilla, BSN, RN, Division Director of Quality Mgmt, St. David’s
Elsie Graves, VP and Chief Nursing Officer, Central Texas Medical Center
Kim Miller, RN, MBA, Chief Quality Officer, CHRISTUS Santa Rosa
2:45PM-3:00PM Break (light refreshments provided)
3:00PM-4:30PM PANEL #2 – Leading a Successful Multi-Generational Workforce
In today’s complex healthcare environment, a multigenerational workforce presents unfamiliar terrain for healthcare leaders. As a result conflicts may develop in healthcare organizations due to the generational differences in core values and work-related issues. Other factors include economic and political differences, size of each generation’s population, the transition of younger generations to leadership roles and social influences of the generational periods. This combination of factors results in further conflict among healthcare employees. Healthcare executives must take proactive steps to create cohesion across generational segments.
Moderator: Angela Jacko, MHA, MBA, FACHE, Chief Executive Officer, Hamlin Health Memorial Hospital
Tommye Austin, PhD, MSN, BSN, University Health System CNO
Tony Sanchez, VP for Human Resources, Nix Health System
David Parker, FACHE, COO at Brooke Army Medical Center
4:30 PM Closing remarks – CT/ST ACHE chapter leadership
5:00PM-7:30PM Networking reception at Salt Grass Steakhouse
221 E. Sessom Drive, San Marcos, TX, 78666